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How can we help you?

You can find our Frequently Asked Questions and answers below,

if you need more help, submit a request or chat online to us.

  • Who are Whoa Finance?
    Whoa Finance is a financial subsidiary of Annetton Group Ltd. The values of the Annetton Group are applied to all subsidiaries. Whoa Finance's business objective is to provide people with savings/investment products that work hard for them, and to also make great value borrowing products available.
  • Is my money secure with Whoa Finance?
    It's important to mention that we are not a registered bank ourselves. Our banking partner has protection for all our savings account customers up to the value of £85,000. If you chose to invest rather than save, your invested capital is managed by a fund manager at Whoa Finance and monies are allocated to the fund that you select during registration. Every fund is professionally managed by a fund manager, and while loss of invested capital may not be expected by Whoa Finance it can still occur. With investment, your capital is at risk.
  • How do Whoa Finance make a profit?
    Whoa Finance lend money in the form of credit cards, loans, mortgages and bonds, in return for this they charge an amount of interest which is then paid back along with principal. Whoa Finance undertake to offset any risk of credit product default within the percentage of interest charged to customers across the operation, they also have to have a reserve therefore your savings will always be safe. Investment fund gains do not directly generate profits for Whoa Finance, instead a customers overall fund value is reflected in the % admin fee charged by Whoa Finance for managing these funds.
  • Are my savings secure?
    Our banking partner has protection for all our savings account customers up to the value of £85,000.
  • Do I still get the interest applied to my savings if I withdrawal early?
    Interest is applied monthly, however you may lose any interest accrued if you do not complete the chosen term of your bond.
  • How fast will I receive a withdrawal from a savings account?
    Up to 24 hours for withdrawals from FlexiSave accounts. Up to 5 working days for any other type of savings account.
  • Will I have to pay an early withdrawal fee for a fixed term bond?
    We do not charge early withdrawal fees when closing a fixed term bond savings product. Interest is applied monthly, however you may lose any interest accrued if you do not complete the chosen term of your bond.
  • How fast is my loan application processed?
    We try to process your loan application by the end of the day for applications made Monday-Saturday between 09:00-17:00. If you apply outside of these hours we will still process your application but this may take an extra working day. You will still receive a response regardless of whether your application is approved or declined, if you have not had a response after two working days then please contact us at hello@whoafinance.com
  • Can I apply for a Whoa Finance credit card?
    Whoa Finance credit cards are issued and administered by Capital One on behalf of Whoa Finance. You can apply using the form on our website but credit card applications and interest rates are determined by Capital One on behalf of Whoa Finance.
  • How do I invest with you?
    We have a number of different options available when investing. Gold backed fund (commodity) Motor vehicles Residential Property Financial Bonds With investment, your capital is at risk.
  • Is my investment money secure?
    If you chose to invest rather than save, your invested capital is managed by a fund manager at Whoa Finance and monies are allocated to the fund that you select during registration. Every fund is professionally managed by a fund manager, and while loss of invested capital may not be expected by Whoa Finance it can still occur. With investment, your capital is at risk.
  • Does Whoa Finance make profits from my investment fund increase?
    Investment fund gains do not directly generate profits for Whoa Finance, instead a customers overall fund value is reflected in the % admin fee charged by Whoa Finance for managing these funds. With investment, your capital is at risk.
  • Why is my capital at risk with an investment?
    As a responsible financial organisation, we are obliged to inform our customers whenever there is a risk that any sort of unforeseen influence may be detrimental to the investment. In reality any investment fund has short term movements which can affect their value up or down, but overall the long term aim is to gradually increase value over time. With investment, your capital is at risk.
  • Where can I download the Whoa Finance APP?
    Our app is not yet available to download, we have developers working on the app.
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